Testimonials

 

  

May 2019

We are sending you this note to thank you for your expert care and advice with the move to our new home. We appreciated all your expert knowledge about moves for seniors.  We could find most things the next day which was remarkable, moving from a house to a 2 bedroom apartment. I especially want to thank Eve who waited with us for the truck so we had a chance to chat.  She is very competent also. I hope the auction goes well.  We will certainly recommend you to our friends.

Elizabeth and Ron Taborek

Guelph, ON

Work Performed: Floor Plan, packed up home contents, oversaw movers, unpacked and settled in, catalogued select auctioned item for sale.

May 2019

Theresa and team,

We want to thank you and your team for your excellent services for the move.

When mom (Shirley Ann) decided it was time to sell her house of 50 years and downsize to a condo, we all knew that we would need a moving service that could provide extra support and coordination given that her adult children live in Calgary and Victoria. The move management service provided peace of mind and helped reduce stress and the online auction, packing and unpacking services were excellent! Your team members were very respectful, kind, patient, organized, efficient and professional. We felt very well supported and enjoyed working with them all.

We highly recommend T’s Complete Move! Thank you!

Cindy Holmes and Shirley Ann Holmes

Guelph, ON, Calgary, AB

Work Performed: Packed up home contents, oversaw movers and unpacked and settled in, catalogued and auctioned items for sale.

 

May 2019

Thank you to all,

Mary Jane and I are finally home and wiped out. Everyone today did a fantastic job in helping us move my sister, Mary  from St. Catharines to Brampton. Please also send our thanks along to Geoff and Jeff (who are not on this email chain).

As always Theresa, you're expertise in facilitating these moves was impeccable. You and your team have our gratitude and our highest recommendation for anyone who may require your services!

Thank you again,

Rick & Mary Jane Pos

Work Performed: Packed, moved, unpacked family member in St. Catharines and Brampton. This is our 5th time working with this client, who wins the title of our Most Frequent Flyer to date.

April 2019

Good afternoon, Theresa:

I wanted to say thank you again for the wonderful service you provided me as I moved from my home into the new retirement home.  You were very thorough and I appreciate all of the time you spent with me and my family to listen to my needs and make the move as smooth as it could possibly be.  You respected my home and my possessions and took great care to ensure that everything was protected and cared for.  The time you spent going over what would work in my new place was great and it has meant that my new home is welcoming, comfortable and feels like home to me.  I also appreciate the decluttering you did in consultation with me and my family and the auction that you set up and ran to deal with all of the extra items that were left over.  You were well organized, communicated clearly and frequently throughout the process and showed tremendous respect for my property and my wishes. It made the whole process of moving into a new location easy and without stress and for that I am grateful.  Please feel free to use me if you are looking for a recommendation or a reference.

Peter Moore, Guelph, ON

Work Performed: Created floor plan of new suite, packed up home contents, oversaw movers and unpacked and settled in, decluttered home, catalogued and auctioned items for sale.

 

March 2019

Theresa, thanks so very much for organizing my move to The Village of Arbour Trails and for completing the decluttering process so efficiently that the entire experience was stress free for me. I will recommend your services to any of my friends anticipating a similar move.

Harold Quinn, Guelph

Work Performed: Created floor plan of new suite, packed up home contents, oversaw movers and unpacked and settled in, decluttered home, catalogued and auctioned items for sale.

 

March 2019

Thanks Theresa for your great service today!

Mike Lee-Poy and Tom Brown, Kitchener, ON

Work Performed: Team worked together with client to pack family home in preparation for next day move.

 

March 2019

Good morning Theresa, wonderful job on the house, it looks absolutely beautiful now!

Thanks for the before/after pictures.Thank you again for all your hard work!

Regards,

Eva, Guelph, ON

Work Performed: Team of 5 decluttered and cleaned home to prepare for listing, catalogued auction items for online auction, and organized movers to remove large donation items.

November 2018

Dear Theresa,

Your wonderful calmness and caring impressed me when we first talked on the phone and made me so comfortable throughout moving prep. Your team is lovely and you are a pleasure to see working with such swift and effective results. Thank you!

Katharine Papoff, Guelph, ON

Work Performed: Packed home in preparation to move to new home out of town, provided mover connection

 

October 21 2018

Hi Theresa,

We want to thank you and your team for a job well done.  I loved how my kitchen was organized and I didn't have to move anything.  Everything was perfect.

Thank You,

Sylvia and Steve, Branchton, ON

Work Performed: Packed and unpacked client to prepare pre home renovation and settle in post renovation.

October 17 2018

Hi Theresa. 

Things are going well here fine tuning the new apartment. We are SO happy with your work and how well you took care of a big piece of the work that would have overwhelmed us. 

Dinah Clark, BC for Family Member, Guelph, ON

Work Performed: Created floor plan of new suite, packed up home contents, oversaw movers and unpacked following day.

 

September 3, 2018

If you want your move to be completely stress-free hire Complete Move. Theresa and her team are thoroughly professional and personally invested in making your move as effortless and pleasant as possible.

Kathleen W. for Family Member, Kitchener to Guelph, ON

Work Performed: Packed up home contents and unpacked following day ensuring all items were put away with functionality in mind.

August 19 2018

Thanks again,Theresa, for everything you have done for Don and the rest of us. You have helped make a very difficult situation much more manageable. Much appreciated. 

Best regards,

Reid McAlpine for Family Member, Fergus, ON

Work Performed: Floor plan of new suite to ensure furniture fit, packed for move, oversaw movers, unpacked and settled in, decluttered condo and prepared for sale, conducted online auction of condo contents.

 

August 8 2018

They did a great job. Made it look like home.

Doug and Shirley Kilpatrick, Guelph, ON

Work Performed: Floor plan of new suite to ensure furniture fit, packed for move and donation, oversaw movers, unpacked and settled in, organized movers for move, storage, donation and auction drops, conducted online auction of condo contents.

July 3 2018

Theresa.. Both of us would like to express our thanks to you & your Team for eliminating the stress of Packing nearly 59 years  of "Stuff".  All of the Team were very efficient & also the Movers arrived promptly & did a great job packing the truck .

Thank you to your Team  who set up all the rooms in our 2 bedroom apartment even to the dishes in the cupboards.

We would highly recommend T's Complete Move to any one who is moving from a house to a Retirement facility or to another residence. It was a very successful & stress free move.

Thanks for your support & interest.

Ron & Leona Newman,  Guelph, ON

Work Performed: Packed, moved and unpacked clients, overseeing movers and furniture placement into two bedroom + dining suite. All contents put away, beds made, lights on, packing supplies removed.

 

May 8 2018

To Theresa and all her crew,

As everyone knows moving can be overwhelming and a stressful time.  Once I contacted Theresa all my stress and worry were taken away. Theresa successfully decluttered my mothers home, moved her into a Retirement Home, got her house ready for the market.  Theresa took care of every last detail, and did an awesome job.  Thank you for all your hard work.

I need Theresa once again to help out with our home now.  We are renovating and need everything cleaned out, ready for the contractors.  I would highly recommend Theresa, T's Complete Move.

She and her crew will take any task at hand, and make everything a smooth move, definitely taking away the stress and worry.

I can't say enough of what a great job they did. It is called T's Complete Move and that is exactly what it is.

Sylvia Jabs, Branchton, ON

April 2018

Thanks for helping us on the 13th Theresa.  Everything went as you planned it. So rare nowadays.

Larry and Janet Hamilton, Guelph, ON

Work Performed: Developed floor plans, packed, moved and unpacked clients and planned for delivery of furniture and contents to individual family members

 

March 16 2018

Hi Theresa,

I just wanted to thank you and your team again for everything. You were all so professional and quick at the same time. I appreciated your dedication to recycling and donation. You made a really hard job for me much easier. We are enjoying the place and extra space that has been found. Thank-you again.

Lisa and Marty, Guelph, ON

Work Performed: Cleared and disseminated items to waste and donation and prepared contents for storage, creating a comfortable, uncluttered space for our clients to enjoy day to day.

Feb 8 2018

Hi Theresa - you and your team were awesome.  I will recommend your company to any friends or family planning a move.

Regards,

Liz Elliott, Kitchener, ON

Work Performed: Packed client's entire home in preparation for her move

July 12 2017

Hi Theresa,
Hope all is well with you and your business. Amazing work done by all in such a short time!

Carolyn S, Toronto, ON

Work Performed: T's Complete Move cleared this client's relative's home so that it could be placed on the market for sale. 

 

July 2017

Hi Theresa. Thank you for making my move to Arbour Trails easy. I am feeling settled and so wanted to let you know that I really appreciate your help with the floor plan and the whole move. The packers and movers were very professional and helpful.

Client, Guelph, ON

Work Performed: T's Complete Move organized move from the Village by the Arboretum to Arbour Trails, including floor plan, pack/move/unpack and settling in and cleared home for closing.

June 25 2017

Hi Theresa and team,

We are beginning to recover from the trauma of moving from our home of many years.  We want to thank you and your team for helping to make this as painless as possible.  Setting up someone else's belongings in  a new place obviously presents many problems and we don’t think anyone else could have done it any better.  Many thanks!

Ken and Marilyn Gregory, Waterloo, ON

Work Performed: T's Complete Move organized this move from the Village by the Arboretum to Waterloo. Pack/move/unpack and settling in, declutter pre listing, auction sale of contents and final declutter upon closing

May 19 2017

Thanks Theresa and thank you again for all the work you and your team did today,..a delightful group of women you have gathered as your staff. The decluttering went smoothly and in a very relaxed manner...I so much appreciated both.
Thank you again.
Regards,
Carol

Carol Gregory, Kitchener, ON

March 29 2017

Good Morning Theresa!

Just wanted to thank you, Lynn and Pam for doing a wonderful job for my parents. You are worth every penny!  

I will continue to pass your name to anyone that needs it.  If you have any potential clients that want to talk to someone about your services please feel free to pass my name along.

Lynn Stone, Guelph, ON

 

Dec 29 2016

Hi Theresa,

Thank you kindly to you ....it certainly was a pleasure dealing with you. You were a great recommendation. It was a very thorough well planned move by you and if you ever need a recommendation "I'm The One"!

Harry Bast, Paris, ON

 

Hello  Theresa,

I want to thank you and your team for your efficient and complete service in helping me clean out my house and prepare it for showing. Your team worked steadily and carefully with attention to detail and made many helpful suggestions.

It was a pleasure working with you and your team, and I wish you every success.

Marcia Smith, Waterloo, ON

 

"The whole move was wonderful!"  Quote from our clients Mr. and Mrs. R Turnbull April 2016. The Turnbulls also rated T's Complete Move at the highest level on the following post move survey questions: T's Complete Move helped to make my move easy; The packing/unpacking team was pleasant and respectful; I would recommend this service to others that need moving and decluttering help. Thank you!

Hi Theresa,

Thanks for taking care of things on short notice.  John kept me updated and said you guys did a great job.

 

Phil Porter, Wisconsin

We couldn't have done it without you and your team.  Met the new owners today and they were thrilled with how great the place looked. Thanks again.

John Porter, Guelph, ON

Work Performed:  Packing up a 3,800 square foot home on short notice to assist parents with their move and home closing, within the requisite timeline

Dear Theresa,
I wish to convey my thoughts on my moving decisions. They were all good, my choice of location here, the movers and the really great packers and unpackers. Your crew were such a pleasure to have around; such efficiency, humour and patience. The final touch of hanging the pictures was fun. Last night this suite became a charming place when I put a bulb into the lamp - even the clunky suite became cosy and inviting!
Many thanks to Laurie, Brian and of course ,especially to you for all the little extra things you did and your expertise.
Sincerely

LB, Guelph, ON

Work Performed: Packed, moved, unpacked senior lady from one home to another

THANX a MILLION from Alla and David, Cambridge, ON [Re Assist this lovely couple with creating a floor plan, packing, moving, unpacking and settling in so that the couple could move in to their new suite immediately]

 

T's Complete Move Solutions  achieved a small miracle when we recently moved. Although already "downsized " we asked Theresa to move us into a smaller apartment without giving up our treasured curios, books, or furniture.  Lo and behold when we arrived at our new address she had done the impossible . We were  very impressed and so were the Residence Management who asked to use our appartment as a model which resulted in a sales success. Theresa made our move absolutely free from anxiety. Her careful attention to detail, packing delicate items, and superintending the movers, followed by setting up our new home was superb.

 

Without hesitation or reservation I recommend to anyone contemplating a move to give Theresa the opportunity to consult with you in person and then engage her services with confidence.

David Hatt.     

 

 

 

Recently, our ninety-year-old parents decided to downsize to a retirement residence, leaving a very large house full of nearly fifty years of "stuff". Theresa Shelton, owner of "T's Complete Move Solutions" had been recommended to us for help. We have been very pleased with her efficient, courteous and compasssionate manner in helping us execute this move. She and her team eliminated most of the stress and anxiety we were experiencing with the reorganization, answering all of our questions and offering very practical solutions to seemingly overwhelming circumstances. Not only did the team pack up the necessary furniture and items for our parents' new life, they also set up the new apartment to make it warm and welcoming before their arrival. We would highly recommend "T's Complete Move Solutions" to any family who are facing the challenge of relocating their parents from their current overstocked home to a more efficient retirement facility.

Rick and Mary Jane, Guelph ON

This company lives up to its name "Complete Move Solutions". The service is thoughtfully rendered, geared to meet the customer's needs and professionally conducted – with care, respect and integrity.

Michelle McMillan, Guelph, ON

Hi Theresa. I want to thank you for the lovely flowers. They're still very nice! Also, to thank you for what you did for us. We found everything we needed and everything is in good shape. So thank you again. We've been telling people how pleased we were. 

Bill and Carol Fouse, Cambridge, ON

 

Hi Theresa: I just want to thank you for your efficiency and business-like manner. I was so glad to get into my place yesterday and today, knowing that everything was in the same place as I left it in my old place, meant the world to me.I can't say enough about the relief it was to have you and your team "just take care of everything". Right down to removing garbage, packing EVERY little thing perfectly, to packing my clothes and unpacking at the future site. I would not move any other way in the future. What a stress free move it was.

D. Wiegand, Waterloo, ON

T's Complete Move Solutions moved me from one apartment to another. It went smoothly - I was pleasantly surprised at how easy it was! The Movers that T's used for my move were super, despite the challenges of the logistics. It really was all very well done, very professional. I've recommended T's Complete Move Solutions to several people now.

Joy E., Waterloo ON

Thanks, Theresa, for all your help, emotional and physical. Together we tackled a job that would have been literally impossible for me alone. As well as obviously knowing your trade inside the house, your connections to other resources and willingness to go ‘above and beyond’ to the laundromat, the beer store, and the ‘Black Cat’ was truly exceptional. I have mentioned, and will continue to mention to friends how impressed I was and to give my recommendation for your services. You are really the ‘energized bunny’! Looking forward to working with you on the other aspects of the move.

Marilyn D, Kitchener ON

Due to some unexpected closing dates, we found ourselves in a tight schedule for preparing our home for listing. Theresa entered the picture and helped us not only de-clutter our space and improve our showing, but she helped us think through some of the logistics of moving in a tactful way. She was a very helpful, thoughtful presence in an intense period of our lives, going beyond the call of duty. Thanks, Theresa!

Peter S., Guelph, ON

Again, thank you so much for all the work you've done on our behalf - I certainly could not have managed alone. I will not hesitate to recommend your services to my friends. Your promptness and professionalism was unsurpassed.Cheers!

Marie Hum, Guelph, ON

T's Complete Move Solutions was a godsend for me. We were in the midst of a family crisis, and a looming closing date on a house sale was causing unbelievable stress. There was no way we were able to clear out our family home, do all the packing up and arranging for taking it all away for donation, etc. There was just too much to do - we had no idea. With minimal direction Theresa arranged for trucks, bins, scrap removal AND sorted out the yard and house of 50 years of "hoarding" - all of this in about 4 days of scorching 35 degree heat (and no air conditioning). Theresa took the initiative for so many details, above and beyond the call of duty, when we had neither the time or energy. She is very knowledgable in deciding whether something was of value or could be recycled. I thoroughly appreciated her competency and honesty. Theresa, thank you for digging in and getting it done in time for our closing day deadline.Our family is so grateful for your help, Patsy Huether and family

Patsy Huether and family, Morriston and Guelph, ON

My garage was a disaster. For months I have been wanting to clean it, but every time that I went to the garage to start cleaning it up I got overwhelmed and left, feeling very frustrated. When I found out about Theresa’s business I hired her to give me a hand. Theresa came to my house and started moving things, sorting and cleaning, and in a matter of hours, the garage looked really good. She was motivated, focused and fast. With Theresa's help I was able to have a garage sale, and to throw away things that had been sitting in my garage for years. Since the garage was clear, I was able to get the rest of the house more organized. Theresa also gave me a lot of good tips on how to organize other parts of the house that were cluttered. Since Theresa's help, the house feels cleaner and clearer and it has a better energy flow. I will definitely hire Theresa again to help me out with more de-cluttering. She is great!

Mireille M - Guelph ON

Prior to working with T's Complete Move Solutions, moving was a nightmare. But Theresa made things so easy. Prior to my move, I had to move my furniture and a number of boxes out of a spare room, because my roommate was moving back early. We didn'’t have a lot of space to work with. – I had been dreading the task of moving my things down the stairs and trying to fit them into our tiny, cluttered crawlspace. It was so overwhelming, I think it would have taken me two evenings to reorganize everything. But Theresa has such a great eye for organization, we were done in an hour! I couldn'’t believe it. And when she called to inquire about moving trucks, she compared 6 different companies and found the one with the best price, most convenient hours, and best insurance. I would never have thought to compare insurance policies. Overall it was a very relaxed experience – I actually had fun. Thanks again Theresa.

Vanessa, Guelph, ON

 

 

Hi Theresa. I can't thank you enough! You did an amazing job and took a huge worry off my mind.

Jenn, Waterloo ON

I wanted to organize my basement. It had bothered me for many years that it wasn’t. I had made various attempts to get it done. But the task seemed overwhelming and after spending an hour or two on the task, it would seem like very little was done. I would get distracted by what I was sorting through with memories and feelings of being overwhelmed of thinking what to do with it all, how to organize it and to make the time to drive it to the dump or charity of choice. I decided to hire a company to help get it done. Theresa of T’s Complete Move Solutions scheduled my appointment promptly and brought a fresh eye to the project. Her approach was compassionate, businesslike, highly organized and professional. At the end of the first session, T's not only left with several boxes, some of which had been sitting in the basement for over a year but also delivered them to my charity of choice. I was so excited about the start to my big project that I got downstairs several times before the next appointment to sort through a few more things and to accomplish a few small tasks on my own. When the project was completed, I was so pleased with my new organized space. Not only would I have not found the time but even if I had, I would not have been able to stay on track or accomplish so much in the time that I had set aside. I would recommend T'’s Complete Move Solutions to anyone who has a project like a basement or office that they have been longing to organize, clean up and make into an organized and accessible space. This would be perfect for anyone who has recently become an empty nester or a career person who simply does not have the time to spend on his or her own home.

Brenda Aherne, Guelph ON

I had the privilege of working with Theresa Shelton in a professional marketing capacity. Theresa is an excellent manager who brings new ideas to the table to solve whatever challenges she encounters. I greatly appreciated and respected her sense of ownership of any projects. Her time management skills and her ability to multi-task are impressive. She is resourceful, fair-minded and dedicated, communicates well and builds meaningful relationships with persons on all levels. Theresa is an outstanding individual to have as an advocate working on one's behalf.

Gabriela Suarez, Toronto, ON

 

 

During the time that Theresa and I worked together, I found her to be very knowledgeable and professional, and co-workers could rely on Theresa'’s support and positive attitude in all aspects of our team initiatives. Theresa'’s strengths are: •Positive •Honest/trustworthy •Self-‐motivated •Well organized •Dedicated •Dependable •Relationship builder •Excellent communicator •Team player •Excellent follow-‐up People working with Theresa can count on these same qualities and dedication and I am happy to highly recommend her.

Tracey Moore-Harrison, Toronto, ON